Job Title : Subject Matter Expert (SME) - Microsoft Site Reliability Engineer

Role Summary :

We are seeking a Subject Matter Expert (SME) to develop and maintain high-quality online course content for the Microsoft Professional Certificate in Site Reliability Engineering. The ideal candidate possesses deep expertise in reliability principles, observability, incident management, infrastructure as code, and AI-assisted operational workflows, combined with a genuine passion for teaching and energetic on-camera instruction.

Roles & Responsibilities :

• Discovery & Alignment: Validate Job Task Analysis (JTA) documents, Coursera In-Demand Topic (IDT) frameworks, and Program Architectures to ensure content directly aligns with industry requirements for intermediate SRE roles.
• Content Development & AI Augmentation: Create comprehensive instructional materials including case studies, incident runbooks, architecture blueprints, and Terraform scripts. Substantively enhance AI-generated drafts with first-hand outage scenarios, SLO trade-offs, error budgets, and real practitioner context.




• Core Technical Instruction: Develop content across SLI/SLO formulation, Azure Monitor distributed tracing, Prometheus/Grafana dashboarding, Kubernetes scaling, Terraform IaC, chaos engineering, and Azure SRE Agent prompt flows.
• Activity Testing & Lab Validation: Complete all learner activities end-to-end as a student across Azure SRE Agent, Azure Monitor, Azure DevOps, GitHub Actions, Terraform, Kubernetes, Prometheus, Grafana, and PagerDuty to verify platform feasibility, UI accuracy, timing, and dataset integrity.
• Assessment Design & AI Audit: Design technical quizzes, blameless post-mortem critiques, and capstone projects. Formulate rubrics to evaluate reliability design rigor, IaC deployment, telemetry collection, and human-in-the-loop responsible AI auditing.
• Multimedia & Video Production: Appear on camera to lead instructional video modules and architecture walkthroughs, while

📌 Subject Matter Expert (India)
🏢 LearningMate
📍 India