Job Summary
• Conducting internal Investigations on complaints/ allegations of Behavioral, workplace harassment, employee disputes & other misconducts/ violation of policies.
• End to end responsibility of managing the cases assigned for investigation
• High End Documentation of Cases/projects/assignments
• Assisting in management of Centralized Consequence Management on concluded investigations of financial impropriety, workplace harassment and other market conduct related frauds
• Reviewing the investigation reports prepared by investigators and initiating consequence management on employees, that will involve initiation of disciplinary actions including preparing & issuing various letters like educatory note, warning, reprimand and termination.
• Basis non- compliant severity provide recommendations to internal MLI stakeholders for amendments in pre-established policies and procedures
• Creating reports and trends for Senior Management review
• Productiveness in leading /participating in projects & assignments
• Conducting educatory/awareness sessions




• Periodic connects with Business leaders of processes which are identified as potential risk accounts/locations to create preventive action plan
• Open to travel to other locations(pan-India) and support business requirement at short notice
• Proficient with developing and publishing dashboards, insights to Senior Leadership on investigations/ centralized consequence management.
• Keen to learn and participate in various data analytical activities through use of Agentic AI and tools.

Key Responsibilities
• Handling complaints of Behavioral/ workplace harassment for investigations
• Ensure conclusion of investigation in timely and qualitative manner.
• Analyze trends to identify hotspots and work closely with HR and Business Leaders create interventions.
• Digital Enablement

Measures of Success
• Minimum number of escalations and deviations
• Investigations with Zero or minimal error
• Timely follow up and close m

📌 Manager - Internal Assurance (Gurugram)
🏢 Axis Max Life Insurance
📍 Gurugram