• Job family: H&B; Consulting / Job family group: Consulting
• Job profile: H&B; Consulting – Analyst
• Aligns with the US-based role of Level C
What a Typical Day Looks Like
• Assist lead consultants in serving our clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies
• Become steeped in the details and documentation of a clients’ current state of US healthcare benefit and group programs, such as plan designs, healthcare cost factors, the carrier contract marketing and renewal processes, compliance reporting and open enrollment periods
• Draft and structure communications and collateral such as client emails, proposals, letters, reports, spreadsheets, and presentations
• Analyze, benchmark and compare and contrast healthcare data and then interpret results and present insights to the core team
• Aid in developing open enrollment benefit guides
• Engage with client vendors regarding client deliverables, documentation and data,
and issue resolution
• Project manage and coordinate with internal stakeholders from specialty teams and centers of excellence to stay on top of client deliverables
• Coordinate with actuaries to ensure they have all data required for their underwriting and that their inputs are accurately captured in client materials
• Monitor day-to-day client interactions and offer support or escalate appropriately
• Support with client compliance requirements
• Manage and maintain client documentation and data files
• Use Mercer’s proprietary tools, templates and best practices
• Interact daily with US-based core client team members
What We Value
• Excellent interpersonal, verbal, and written communication skills with an aptitude for presentation design and storytelling
• Solid analytical skills, both quantitative and qualitative, with the ability to articulate useful and noteworthy insights
• Intellectual curiosity; seekin