Job Title: Program Manager
Experience: 4-6 Years
Location: Bengaluru (Hybrid)

Core Mindset & Expectations
• AI / Builder-First Mindset: Expected to leverage Claude Code to 10X individual contribution and output.
• Capacity for Invention & Innovation: Demonstrate curiosity-driven, first-principles reasoning to design processes, guardrails, and mechanisms while working backward from desired outcomes to execute smartly.
• Builder Mindset: Proactively build scalable mechanisms and take end-to-end ownership.

Culture Champion: Live and breathe our core values, serving as a role model across teams.

Key Responsibilities
1. Operating Cadence & Governance
• Weekly/Quarterly Operational Health Reviews : readiness checks, facilitation, MOM, and action-item tracking to closure
• Steer the 6-monthly operating plan reviews, ensuring pods stay aligned to roadmap commitments
• Coordinate half-yearly sync meetings — invites, readiness, minutes, and follow-through on action items

2. Production Reliability & RCA
• Production Outage and RCA process end-to-end: ensure outages are logged,



resolved and RCAs are filed, learnings are documented and shared, and remediation actions are tracked to completion
• Monitor monthly outage summary for the exco newsletter review
• Support weekly Algebrik outage monitoring calls and emerging Customer Service outage tracking

3. Linear & Git Hygiene and Compounding Knowledge Moats
• Conduct daily and weekly Linear hygiene audits across pods — flag stale projects, missing status updates, and misaligned hierarchy (Initiative → Sub-Initiative → Project → Issue)
• Run Git hygiene audits — surface open branches and aging PRs, nudge approvers to close the loop
• Track and surface reports on Linear and Git SLAs for management to take action on externally made commitments and internal execution excellence

4. Reporting & Communication
• Produce the weekly projection (aka “Nirnay”) completion report (Linear + Claude Code driven), shared monthly org-wide
• Orc

📌 Program Manager (Bengaluru)
🏢 InCred Financial Services
📍 Bengaluru