Introduction
IBM is seeking an experienced Payroll Delivery Manager to lead large-scale US Payroll operations supporting enterprise clients. This role requires a robust operational leader with deep expertise in end-to-end US Payroll processing, payroll compliance, taxation, year-end activities, payroll controls, and team leadership.
The successful candidate will be responsible for managing payroll delivery, leading a team of payroll professionals, driving operational excellence, ensuring compliance with federal and state regulations, managing client stakeholders, and maintaining service levels within a high-performance delivery environment.
This is a hands-on leadership role requiring both deep payroll domain expertise and proven people management capabilities.
Key Responsibilities
Your role and responsibilities
Payroll Operations Leadership
• Lead end-to-end US Payroll operations for large enterprise clients.
• Manage payroll processing across weekly, bi-weekly, and off-cycle payroll runs.
• Ensure payroll accuracy, timeliness, compliance, and adherence to service level commitments.
• Drive payroll governance, operational controls, and risk management practices.
• Manage payroll escalations and complex payroll issues through resolution.
• Lead year-end payroll activities including W-2 processing, corrections, amendments, and compliance reporting.
• Oversee payroll reconciliations and audit readiness activities.
Compliance & Taxation
• Maintain deep understanding of US Federal, State, and Local payroll tax regulations.
• Manage employee and employer tax processes.
• Ensure compliance with wage and hour regulations, tax requirements, garnishments, and payroll reporting obligations.
• Partner with internal and external stakeholders to address tax and compliance-related issues.
Team Leadership
• Lead and develop a team of 10–15+ payroll practitioners.
• Drive performance management, coaching, mentoring, and capability development.
• Build a culture of accoun
📌 Manager- US Payroll (Bengaluru)
🏢 IBM
📍 Bengaluru