Company: RIK Industries Pvt. Ltd.
Brands: About Space
Location: Coimbatore | Hybrid
Employment: Full-time
Experience: 3–5 years
Reports to: Operations Manager
We manufacture flat-pack and ready-to-assemble furniture. We are looking for an experienced skilled to manage Amazon Vendor Central operations, dispatch coordination, installation follow-ups, GRNs and payment reconciliation.
Key Responsibilities
Amazon Operations and Dispatch
• Track POs and coordinate stock readiness with the factory team.
• Book inbound appointments and follow up with RetailEZ for unavailable slots, manual appointments and urgent inbounds.
• Coordinate vehicles, transporters and warehouses for timely deliveries.
• Verify shipment documents and flag differences between PO, invoice and confirmed dispatch quantities.
• Track deliveries, proof of delivery, GRNs, shortages and rejected shipments.
Installation Coordination
• Review daily reports from our existing installation coordinator and track pending, completed and delayed installations.
• Coordinate with external installation teams to resolve delays, service issues and customer complaints.
• Handle installation-related escalations from Amazon, coordinating with RetailEZ where required, and follow through to closure.
• Verify installation-team invoices against order-wise records in our WhatsApp groups and installation tracker.
• Flag duplicate charges, incorrect amounts, incomplete jobs and missing completion evidence before submitting verified invoices for approval.
Receivables and Reporting
• Follow up with RetailEZ on outstanding invoices, deductions and payment discrepancies.
• Work with accounts to reconcile settlements against invoices and confirmed bank receipts.
• Support Bengaluru DF operations and future warehouse expansion.
• Maintain daily operational updates and weekly reports covering dispatch, installations, GRNs and receivables.
Candidate Requirements
• Hands-on experience with Amazon India Vendor Central, particular