Company: RFS Business Solutions (Startup)
Employment Type: Work from Office, full time.
Location: Arch Square, Room 201, EP Block, Sector 5, Kolkata, West Bengal
Experience: 7+ Years
Working Hours: Overlap with international clients' working hours

We are looking for a hands-on Head of AI & Automation to lead our technical operations, design and build client solutions, manage a team of engineers, and establish the technical standards needed to scale our AI business.

Key Responsibilities

1. Technical Leadership & Architecture
• Design end-to-end AI automation solutions, including workflows, APIs, data flow, AI models, and human approval processes.
• Select the right tools, platforms, and infrastructure based on project requirements, cost, reliability, and security.
• Build and troubleshoot complex automations, API integrations, LLM applications, and AI voice agents hands-on.
• Review technical designs and workflows before deployment, ensuring quality, scalability, and reliability.
• Investigate production failures, identify root causes, and implement permanent fixes.

2.



AI Development & Deployment
• Build automations using n8n, Make, Zapier, and custom code.
• Develop AI agents, voice agents, CRM integrations, and LLM-powered applications.
• Manage deployment, testing, monitoring, error handling, and ongoing maintenance.
• Create reusable workflows, templates, prompts, and code components to speed up delivery.
• Optimize AI model selection, API usage, response times, and operating costs.

3. Team & Project Management
• Recruit, train, mentor, and manage AI developers and automation engineers.
• Assign tasks, review code and workflows, track delivery, and maintain technical quality standards.
• Establish development SOPs, documentation practices, testing procedures, and deployment guidelines.
• Ensure every client solution is properly documented and can be maintained by multiple team members.

4. Client Communication
• Work directly with international clients to un

📌 Head of AI (Kolkata)
🏢 RFS Business Solutions
📍 Kolkata