Customer Support Officer (Mumbai)

Customer Support Officer (Mumbai)

13 Oct
|
PPFAS Mutual Fund
|
Mumbai

13 Oct

PPFAS Mutual Fund

Mumbai

All Openings Customer Support Officer - Direct Sales Mumbai, Maharashtra, India PPFAS Asset Management (PPFAS AMC) has been promoted by Parag Parikh Financial Advisory Services Pvt. Ltd. (PPFAS Ltd.), a boutique investment advisory firm incorporated in 1992. PPFAS Ltd. is also amongst India's earliest SEBI Registered Portfolio Management Service (PMS) providers. .

PPFAS Mutual Fund is a Value Investment oriented asset management company focused on long term wealth creation for our investors. We prefer an investment approach which is beneficial to our investors in the long run & also for our own investment needs. Our schemes are designed to help simplify & declutter the product choices for our investors. For More Information visit our website: https://amc.ppfas.com/about-us/

Job Description:
• Handling Customer Queries via different channels.
• Accepting Transactions at Front office using TSM Machine.
• Reporting and processing of inflow and outflow of funds.
• Coordination with Branches, KYC Team & RTA.




• Making sure emails are handled/ resolved in a timely manner.
• Keep track of day-to-day mails received and reply to them within TAT.
• Monitoring escalations and complaints and resolving them while ensuring the adherence to compliance guidelines.

Qualification & Experience

• Experience Required: 3 + Years of relevant experience in the Mutual Fund Industry.
• Graduate/ Should be NISM Certified.
• Should have good communication skills.

Job Location: Raipur ,Vizag, Mumbai, Indore, Bangalore, Ernakulam, Bhopal, Pune, Nashik, Nagpur, Surat, Baroda, Rajkot, Ahmedabad, Goa, Noida, Hyderabad, Coimbatore, Chennai, Kochi, Belgaum, Mysore, Trichy, Delhi, Gurgaon, Jaipur, Lucknow, Kanpur, Varanasi, Dehradun, Udaipur, Ludhiana, Agra, Gandhi Nagar

CTC Bracket: As per market standards

Opportunity Overview Organization PPFAS Mutual Fund Office Location Mumbai, Pune, Raipur, Dehradun, Kanpur, Ernakulam Job Type Full time

📌 Customer Support Officer (Mumbai)
🏢 PPFAS Mutual Fund
📍 Mumbai

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