At HuntForTomorrow, we're helping experienced professionals navigate their job search through structured career positioning, resume development, LinkedIn and Naukri optimization, target-company research, recruiter outreach, and interview preparation.
We're looking for a Client Success Manager who can take complete ownership of the post-enrollment client journey and ensure every client receives clear communication, timely updates, and a well-coordinated experience.
This is not a traditional customer support or ticket-closing role. It's an chance for someone who excels at relationship management, problem-solving, stakeholder coordination, and operational execution.
What You'll Be Responsible For• End-to-End Client Management: Own the client journey from enrollment through program completion, closure, or renewal.
• Client Communication: Manage client interactions across WhatsApp, calls, email, and the customer portal with clarity and professionalism.
• Escalation Management: Investigate complaints, handle difficult conversations, resolve issues through the right internal teams,



and ensure timely closure.
• Internal Stakeholder Coordination: Work closely with Sales, Resume, LinkedIn/Naukri Optimization, Research, Outreach, Finance, and Technology teams to keep client deliverables on track.
• Expectation Management: Verify sales commitments, enrollment details, and service terms to address discrepancies accurately and professionally.
• Payment Coordination: Track pending payments, coordinate follow-ups, investigate discrepancies, and escalate issues when required.
• Customer Health Monitoring: Identify dissatisfaction, inactivity, delivery delays, and other risk signals before they become major escalations.
• CRM & Process Management: Maintain accurate client records, track action items, monitor deadlines, and improve operational workflows.
• Feedback & Continuous Improvement: Identify recurring customer issues and recommend process improvements that enhance the ove

📌 Business Development Representative (Noida)
🏢 HuntForTomorrow
📍 Noida