Senior ServiceNow Developer
Location: Remote OR Hyderabad (Hybrid)
Employment Type: Fulltime
Start Date: Immediate
Experience: 8+ years
Support Hours: IST daytime with a few hours overlapping PST until 12 PM PST (which is 3 pm IST to 12.30 am IST)
Notice Period: Immediate to 30 Days
Must undergo background check verification
References will be checked

Key Skills: ServiceNow, Integrations, Configuration Management Database (CMDB), Discovery, Human Resource Service Delivery (HRSD), Customer Service Management (CSM), IT Service Management (ITSM), Portals, Service Now Configuration, Service Now Development, Develop Reports

Job Description:
• Must have 8+ years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Customer Service Management (CSM), IT Service Management (ITSM), Portal experience and Configuration Management Database (CMDB)
• Must have done multiple end-to-end, full life cycle implementations modules Customer Service Management (CSM), IT Service Management (ITSM), Human Resource Service Delivery (HRSD),



Configuration Management Database (CMDB).
• Support ServiceNow Application Users
• ServiceNow system support including Production and Sandbox environments
• Covers modules: Case, HR Case, Incident, Problem, Change, and Knowledge
• ITSM, CSM, HRSD, Portal, Automation
• Reports and Dashboard
• Experience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub.
• ServiceNow Release upgrade testing
• ServiceNow Application security administration
• User training for users to perform their day-to-day jobs by explaining ServiceNow standard practices
• Strong hands-on ServiceNow ITSM experience, including scripting, configuration, and production support.
• Valuable experience with ServiceNow integrations, especially with external tools such as Jira and PagerDuty.
• Hands-on experience with CMDB and Discovery.
• Strong experience with JavaScript / ServiceNow scrip

📌 ServiceNow Developer (Hyderabad)
🏢 Buxton Consulting
📍 Hyderabad