Why Statiq?
Statiq was born with the idea of making sustainable transportation a reality in developing countries. It is a recent-age start-up, leading the EV movement in India, by setting up chargers across the country. Statiq was named as one of the top 3 most promising start-ups by NASSCOM in the year 2020; it was the same year we got selected for Y Combinator, a Silicon Valley based accelerator program.

About the Role:
We are seeking a dedicated Service Engineer / Sr. Engineer to play a critical role in maintaining the reliability, performance, and uptime of our rapidly expanding EV charging network. This role involves executing on-ground service activities, including field diagnostics, preventive maintenance, breakdown resolution, and customer support, while ensuring compliance with operational and safety standards. You will collaborate closely with internal teams, OEMs, and service partners to resolve issues efficiently, manage service associates, maintain service documentation, and support continuous improvement initiatives.



The ideal candidate brings strong technical troubleshooting skills, excellent customer-handling abilities, and the capability to coordinate field operations with a high sense of ownership and discipline, ideally with experience in EV charging hardware or relevant telecom power systems.

KEY RESPONSIBILITIES:
• Manage service complaints through systematic Daily Fault Reports (DPR) and ensure timely issue resolution.
• Attend and resolve charger breakdowns, perform preventive maintenance, and execute service tasks as per defined guidelines or customer requirements.
• Maintain accurate records of service spare parts, including request logs, usage tracking, and return reports.
• Manage service associates, ensuring task allocation, follow-up, and productivity.
• Handle customer escalations professionally and ensure closure within timelines.
• Drive service revenue generation through effective service delivery and commercial diligence.
• Conduct t

📌 Servicing Engineer (Bengaluru)
🏢 Statiq
📍 Bengaluru