? Job Details
• Job Title: L1 Service Desk Executive
• Client: US-Based Client
• Location: Hyderabad
• Experience: 0–1 Year | Freshers Welcome
• Salary: ₹15,000–₹20,000 per month
• Employment Type: Permanent, Full time
• Interview Mode: Online
• Shift: Rotational shifts aligned with US business hours
• Joining: Immediate joiners preferred
? What Will You Do?
• Provide Level 1 IT support and troubleshoot basic technical issues.
• Resolve hardware, software, Windows OS, and network connectivity issues.
• Assist users with password resets, account lockouts, and application-related queries.
• Create and update tickets, document resolutions, and escalate complex issues.
• Deliver excellent customer service and ensure timely issue resolution.
? Who Can Apply?
• Fresh graduates and candidates with up to 1 year of experience.
• UG/PG graduates in Computer Science, IT,
or related fields.
• Candidates with basic knowledge of computers, Windows OS, networking, and troubleshooting.
• Good verbal and written English communication skills.
• Candidates willing to work rotational shifts and from the Hyderabad office.
• Enthusiastic learners with a customer-first attitude.
✨ Why Join Us?
✅ Great opportunity for freshers to enter the IT industry
✅ Permanent employment opportunity
✅ Hands-on experience in IT support and troubleshooting
✅ Professional growth in a client-facing environment
? Interested candidates? Apply now
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