Company Description Mack Insurance Surveyors & Loss Assessors Pvt Ltd (MACK) is a leading PAN-India corporate surveyor firm serving the non-life insurance industry for over two decades. Headquartered in Delhi, the organization has a team of around 200 professionals, including directors and senior surveyors with qualifications in accounting, engineering, law, insurance, and management. In addition, approximately 50 qualified personnel are positioned at strategic locations across India to enable prompt loss inspection and reporting. These professionals coordinate with the Delhi corporate office and eight branch offices in major cities, as well as four satellite offices, all managed by experienced directors or senior surveyors. MACK also provides valuation services for insurance purposes to insurers, intermediaries, and corporate clients across India.
Role Description
1. To maintain MIS register
2. To register recent claims in system
3. Fix appointment with client for the inspection
4.



Appoint surveyors after consulting Branch Head
5. Provide claim acknowledgement to Insurers/HO on date and time of visit of surveyor
6. Follow up with field surveyor and track progress of claim inspection and obtain report, photos and documents
7. Upload/monitor photos, documents, JIR in portal
8. Respond Email/queries on time, after consultation with Branch Head
9. Closely follow up for pending claim both telephonic and email reminders
10. Documents scrutiny as per surveyor requirements
11. Assist Surveyor in preparing survey reports
12. Rigorous Payment follow up with clients for closed claims
Qualifications

Any Engineering degree/diploma
The candidate should possess good communication (both English and Hindi) and writing skills.
Should have 1-2 yrs works experience in General Insurance/Surveyor company

📌 Insurance surveyor non motor claims (Bengaluru)
🏢 Mack Insurance Surveyors & Loss Assessors
📍 Bengaluru