13 Oct
|
Kadel Labs
|
Bengaluru
13 Oct
Kadel Labs
Bengaluru
About Kadel Labs
Kadel Labs is a deep-tech IT services company dedicated to transforming businesses through cutting-edge technology solutions. Our expertise spans Data Analytics, Data Engineering & Visualization, Cloud Services, DevOps, InfoSecOps, InfraOps, Software Development & Modernization, and Generative AI-driven business applications.
As a trusted partner of Databricks, Microsoft Azure, AWS, WebMethods, and Bitrix24 CRM, we help businesses build creative, reliable, and scalable technology solutions.
Job Description: Technical Account Manager
Experience: 8+ Years
Locations: Udaipur & Bangalore
About the Role
We are looking for an experienced Technical Account Manager with a strong understanding of technology and proven experience in client relationship and account management within IT services or professional services companies.
The ideal candidate will be responsible for managing key client accounts, building long-term relationships, understanding client business and technical requirements,
and identifying opportunities to expand existing engagements through farming, upselling, and cross-selling. The role requires someone who can confidently engage with clients and internal technical teams, understand how IT services organizations operate, and ensure a balance between client satisfaction, service delivery, and business growth.
Key Responsibilities
1.Manage and strengthen relationships with key clients, acting as a trusted point of contact for their business and technical requirements.
2.Understand client business objectives, technology needs, and ongoing engagements to identify opportunities for account growth through farming, upselling, and cross-selling.
3.Work closely with technical, engineering, project management, and delivery teams to align client expectations with proposed solutions and service capabilities.
4.Drive client engagement through regular meetings, business reviews, and proactive communication to ensure satisfaction, retentio
📌 Technical Account Manager (Bengaluru)
🏢 Kadel Labs
📍 Bengaluru