Req ID: 382738

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Programming language knowledge - Java to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Controls Engineering
Role: Engineering Support Level 3 - Controls Engineering, Support experience preferably in 6-8 years range
Responsibilities:
• Investigate and drive support resolution with internal stake holders and other Controls Engineering teams. Serve as point of escalation for support issues from Controls Engineering
• Work closely with the engineering team to drive resolution of client issues.
• Look for opportunities to automate existing process and use AI tooling.
• Manage incidents and Post Mortems. Ensure SLOs are met and clients are kept informed and happy.
• Create documentation /runbooks and code snippets to share with clients and internal engineering teams

Key criteria:




• Must be comfortable coding and debugging in Java or Python. Experience of Kubernetes and front end development tools such as REACT an advantage.
• Must have experience in a support role and role will require shifts including bank holidays. Experience managing incidents.
• Must be presentable to clients and a transparent, empathetic communicator able to talk to clients and stakeholders with confidence.
• Must be willing to execute on support issues while also building out the function and automating resolution of repeat issues.
• Good Knowledge of SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.
• work experience on SDLC, LINUX system platforms.
• Good Knowledge of CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.

Production Support & Incident Management
• Provide L3 support for complex production issues, including deep analysis, debugging, code-level fixes, and end-to-end validation.
• Perform detailed Root Cause Analysis (RCA) and impl

📌 Programming language knowledge (Bengaluru)
🏢 NTT DATA Services
📍 Bengaluru