- Handling daily customer queries via phone, email, and chat.
- Work from Office (Pune).
- Resolve customer concerns within defined TAT.
- Maintain accurate records of customer interactions in CRM/tools.
- Follow up with customers to ensure issue resolution.
- Coordinate with internal teams for query resolution.
- Achieve daily productivity and quality targets.
- Provide excellent customer service and maintain customer satisfaction.
Preferred candidate profile
- Excellent communication skills (English & Hindi).
- Pune-based candidates preferred.
- Graduates and Undergraduates are both eligible.
- Freshers and experienced candidates can apply.
- Basic computer knowledge.
- Solid customer service and problem-solving skills.
- Willingness to work from office.
- Positive attitude and team player.
📌 Walk-in || Customer Support Executive (Pune)
🏢 Atain
📍 Pune
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