US Residential Mortgage | Default Servicing | Investor Claims

HR Recruiter : Aiswarya / (phone hidden)

Description: We are looking for a detail-oriented and process-driven Claims Support Executive/Associate to support the end-to-end administration of investor claims.

The role will be responsible for preparing and maintaining claim documentation, monitoring suspended claims, following up on outstanding funds and requirements, completing document uploads and reporting, managing referrals, and ensuring accurate updates in client and internal systems.

Key Responsibilities:

- Document Preparation
- Suspended Claims Management
- Funds Follow-Up
- Document Uploads, Reporting & Referrals
- Client AIQ / System Updates

Required Experience:

- Minimum 2 years of Experience US Residential Mortgage claims processing, claims administration, default servicing, investor claims, financial services is preferred.




- Experience handling documentation, case management, follow-ups, reporting, or transaction processing will be an advantage.
- Candidates with experience working with multiple systems and process trackers are preferred.
- Basic to intermediate proficiency in MS Excel and MS Office.
- Ability to work with CRM, claims management, workflow, or internal systems.
- Strong analytical and problem-solving skills.
- Ability to identify missing information and proactively follow up.
- Ability to work within defined SLAs and process timelines.
- Strong sense of ownership and accountability.
- Ability to work effectively in a team workplace.

Qualification:

Any degree is Mandatory (Diploma not eligible)

📌 Hiring ! US Residential Mortgage Investor Claims! Pune
🏢 Consolidated Analytics
📍 Pune