Front Office
Trainee / Receptionist / Sr Receptionist
Key Roles and Responsibilities
Primary Responsibilities
Address patient queries by providing explicit, accurate information about services, procedures, prerequisites, pricing, medical terminology, tests and packages.
Register patients in the system with 100% accuracy after verifying demographic details.
Collect payments through various modes (cash/card/digital) and ensure proper documentation for discounts, credit patients, and credit billing.
Guide patients on prescribed investigations and provide support in understanding available health
packages and new tests.
Ensure proper, timely and accurate dispatch of reports to patients.
Collaborate with other departments to maintain smooth workflows and seamless patient experience.
Reconcile daily billing transactions at the end of each shift.
Maintain meticulous coordination and handover with the Branch Manager and Incharge.
📌 Receptionist (Bengaluru)
🏢 Vijaya Diagnostic Centre
📍 Bengaluru
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