- Provide exceptional customer service through phone, email, or chat to resolve customer queries and concerns.
- Process customer orders, answer product questions, and address any issues related to products or services.
- Maintain accurate records of customer interactions using CRM software.
- Escalate complex issues to senior team members when necessary.
Job Requirements :
- Freshers (customer support).
- Excellent communication skills with the ability to articulate thoughts clearly over the phone or via written correspondence.
- Basic knowledge of computer applications such as Microsoft Office Suite (Word, Excel) is required; familiarity with CRM software an asset.
- Ability to work independently with minimal supervision while maintaining high levels of accuracy.
📌 Customer Support Intern (Gurugram)
🏢 Nimbuspost
📍 Gurugram
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