- Prepare and process restaurant and kitchen bills accurately.
- Operate the POS/billing software for food and beverage orders.
- Enter KOTs (Kitchen Order Tickets) and coordinate with the kitchen team.
- Check food orders, quantities, rates, discounts, and taxes before generating bills.
- Handle cash, card, UPI, and other payment methods.
- Maintain daily sales and collection records.
- Reconcile cash and digital payments at the end of each shift.
- Coordinate with restaurant staff, kitchen, reception, and accounts team regarding billing issues.
- Handle cancellations, discounts, complimentary orders, and corrections as per company policy.
- Maintain proper records of bills, KOTs, receipts, and payment transactions.
- Assist in preparing daily sales and billing reports.
- Ensure all transactions are properly recorded and there are no billing discrepancies.
- Provide polite and qualified assistance to guests regarding billing queries.
- Follow company procedures related to billing, cash handling, and financial controls.