End User Computing ( EUC)

Experience : 6 to 10

Location : Bangalore

Job Description:

In this role, the candidate is required to have extensive experience with deployment tools for Monthly patching, Standard deployments, reporting, software packaging, security policies etc. for Windows Operating Systems.

Responsibilities:

- Expert in Desktop Management
- Expert in Windows 10/11 related issues
- Must have 6+ years of technical expertise in administrating various Software deployment tools such as SCCM, Intune etc.
- Must have experience with Software packaging tools
- Managing mass software distribution and troubleshooting failed deployments.
- Managing end to end patching for end user devices at the global level.
- Application and third-party patching.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.




- Participate in triage calls for major incidents and help drive resolutions and follow-up with long term remediation.
- Research and analyze new technologies. Establish and monitor short- and long-range plans for Infrastructure Solutions.
- Conducting Root Cause Analysis (RCA) for the problems and ensure to avoid its reoccurrence.
- Support, Manage, optimize and maintain the configuration and installation of the desktop, to include, but not limited to, patch updates.
- Frequent reporting of the deployments for stakeholders.
- Manage Desktop (software and connectivity) incidents through to resolution.
- Experience in Automations through PowerShell or python.
- Strong ITIL process knowledge.
- Strong analytical, troubleshooting and problem-solving skills.
- Solid communication and collaboration skills.

📌 End User Computing Engineer ( EUC ) (Bengaluru)
🏢 PwC
📍 Bengaluru