Shipzy is looking for someone to own billing and payment follow-ups for domestic and international shipments. You will reconcile shipment records from carrier portals, apply agreed customer rate charts and customer-specific charges, and prepare and share accurate GST invoices within each customer's billing cycle.
Responsibilities
• Reconcile shipment records from different carrier portals to prepare accurate customer billing.
• Maintain and use the agreed rate chart for each customer, including applicable fees, charges and pickup costs.
• Keep up to date with changing fuel charges and currency conversion rates, and apply the relevant updates when preparing billing.
• Follow up on General Rate Increase (GRI) updates and keep the applicable billing rates up to date.
• Coordinate with the operations team to clarify shipment details, rates, charges and pickup costs before finalising billing.
• Prepare and share GST invoices with customers, along with relevant supporting documents.
• Track customer billing cycles and coordinate with the in-house accountant to keep invoicing on schedule.
• Follow up with customers on outstanding payments and keep payment follow-up records up to date.
• Track payments received and coordinate with the accountant to reconcile them against outstanding invoices.
• Work with customers, operations and the accountant to resolve billing queries and discrepancies.
• Maintain organised shipment reconciliation, invoice and receivables records, and share outstanding-payment reports.
Skills required
• Solid shipment reconciliation skills and an understanding of domestic and international shipment billing.
• Ability to apply different customer rate charts and identify the correct fees and charges.
• Understanding of GST invoicing and accurate billing practices.
• Comfortable working with carrier portals, Excel or Google Sheets.
• Clear customer communication and reliable payment follow-ups.
• Attention to detail, organisation and ability to meet billing deadlines while working remotely.
Good to have
• Prior experience in logistics billing, shipment reconciliation or accounts receivable. Prior experience is preferred, not mandatory.
• Experience with Tally.
📌 Accounts Receivable Executive (India)
🏢 Shipzy Logistics
📍 India
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