- Handle customer queries through Voice, Chat, and Email channels.
- Provide prompt and accurate resolutions to customer concerns.
- Deliver excellent customer service and maintain customer satisfaction.
- Document customer interactions as per process guidelines.
- Meet quality and productivity targets.
Eligibility Criteria
- Freshers can apply.
- HSC (12th Pass) candidates are eligible.
- Graduates from any discipline are welcome.
- Positive verbal and written communication skills.
- Comfortable working in rotational/night shifts.
- Basic computer knowledge is required.
- Immediate joiners preferred.