Job Description QA/QC Manager / Quality Assurance

Industry: Rigid Plastics Packaging
Department: Quality Assurance / Quality Control
Designation: QA/QC Manager / Quality Assurance Manager
Experience: 8–15 Years
Qualification: B.E./B.Tech./Diploma – Plastics, Mechanical, Chemical, Production, or relevant discipline
Location: As per company requirement
Employment Type: Full-Time

Job Summary

We are looking for an experienced QA/QC Manager / Quality Assurance Manager to lead the Quality function for a rigid plastics packaging manufacturing facility. The candidate will be responsible for establishing and maintaining quality systems, ensuring compliance with customer specifications and internal standards, controlling process and product quality, and driving continuous improvement across manufacturing operations.

The ideal candidate should have robust hands-on experience in rigid plastic packaging, injection molding, EBM, ISBM, IBM, PET bottles/preforms, caps & closures, or similar packaging products.

Key Responsibilities

- Lead the complete Quality Assurance & Quality Control function for the manufacturing plant.
- Establish, implement and monitor quality standards, procedures, SOPs and inspection systems.
- Ensure compliance with customer specifications, drawings, standards and approved samples.
- Monitor incoming, in-process and finished-product quality.
- Lead IPQC activities and ensure effective process control at all production stages.
- Handle quality control related to Injection Molding, EBM, ISBM, IBM and PET Packaging, as applicable.
- Develop and monitor Quality Control Plans, Inspection Standards, Check Sheets and SOPs.




- Analyze internal and customer complaints and drive Root Cause Analysis, CAPA and corrective/preventive actions.
- Conduct 5 Why, Fishbone, 8D, Pareto and other problem-solving techniques.
- Monitor product defects, rejection, rework, scrap and process deviations and initiate improvement actions.
- Coordinate with Production, Maintenance, Tool Room, R&D;, SCM and other departments to resolve quality issues.
- Ensure proper calibration and maintenance of measuring and testing instruments.
- Establish and monitor quality parameters for raw materials, components, packaging materials and finished products.
- Conduct supplier quality evaluation, incoming inspection and supplier corrective actions where required.
- Manage customer audits, internal audits, system audits and third-party audits.
- Ensure compliance with applicable ISO/QMS requirements and customer-specific quality standards.
- Maintain quality documentation, records, reports and traceability systems.
- Prepare and review MIS, quality reports, rejection reports, customer complaint reports and improvement metrics.
- Identify opportunities for continuous improvement, defect reduction and process optimization.
- Train and develop QA/QC Engineers, Officers, Supervisors and Inspectors.
- Set departmental KPIs and monitor team performance.




- Drive a strong zero-defect and quality culture across the plant.

Technical Skills

- Strong knowledge of Rigid Plastic Packaging Quality Systems.
- Experience in Injection Molding / EBM / ISBM / IBM / PET Packaging.
- Knowledge of plastics raw materials, molding defects and troubleshooting.
- Knowledge of SPC, MSA, FMEA, Control Plan, PPAP and CAPA.
- Strong understanding of 7 QC Tools and Root Cause Analysis.
- Knowledge of ISO 9001 / QMS and audit processes.
- Familiarity with customer complaint management and 8D reporting.
- Good knowledge of measuring instruments, gauges and testing equipment.
- Exposure to ERP/SAP and MS Excel will be an advantage.

Key Performance Indicators (KPIs)

- Reduction in customer complaints
- Reduction in rejection and rework
- Improvement in first-pass yield
- Reduction in internal and customer PPM
- Audit compliance and closure of audit observations
- CAPA effectiveness
- Process capability and quality improvement
- Reduction in quality-related cost
- On-time closure of customer complaints

Desired Candidate Profile

- 8–15 years of relevant experience in Quality/QA/QC within rigid plastics packaging or plastic manufacturing.
- Strong leadership and team-management capabilities.
- Good analytical and problem-solving skills.
- Excellent communication and coordination skills.
- Ability to work under production pressure and meet quality targets.
- Strong exposure to customer and certification audits.
- Candidates from PET bottles/preforms, caps & closures, injection molding, EBM, ISBM or IBM packaging companies will be preferred.

📌 QA/QC Manager/Quality Assurance - Rigid Packaging Company (Hosur)
🏢 People Alliance Workforce
📍 Hosur