- Manage and retain existing client accounts to ensure high satisfaction and timely renewals.
- Identify and execute upselling and cross-selling opportunities to increase revenue share.
2. Client Servicing
- Serve as the single point of contact for all client needs, ensuring prompt issue resolution.
- Minimize churn by maintaining consistent communication and proactive problem-solving.
3. Field Operations
- Conduct 56 productive client meetings daily within the assigned territory.
- Start and end the day from the field, ensuring robust client visibility and responsiveness.
4. Relationship Management
- Build long-term, trust-based relationships with RWAs, Builders, and Facility Managers.
- Represent NoBrokerHood with professionalism and credibility in every interaction.
5. Reporting & Compliance
- Log all meetings, visits,
and follow-ups accurately in the company’s CRM/mobile app.
- Adhere to all operational processes, compliance norms, and daily reporting guidelines.
Mandatory requirements for this position
- Experience: Minimum 1 year in field sales, client servicing, or account management.
- Skills: Excellent communication, interpersonal, and negotiation skills.
- Mobility: Willingness to travel extensively within the assigned city/territory.
- Attributes: Self-motivated, target-driven, and disciplined in reporting and follow-ups.
- Two-wheeler / four-wheeler with valid driving licence is mandatory.
- Client Handling: Ability to manage escalations with patience and professionalism.
📌 Account And Business Manager (Chennai)
🏢 NoBroker
📍 Chennai
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