13 Oct
|
Skill Raise Solutions
|
Gurugram
13 Oct
Skill Raise Solutions
Gurugram
Hiring: Customer Support Executive – Blinkit Blended Process
Company Name: ienergizer
Process Name: Blinkit Blended Process
Job Role: Customer Support Executive
Process Type: Blended (Voice & Non-Voice)
Salary: ₹24,000 Fixed (as per applicable NAPS norms)
Job Responsibilities
- Handle customer queries and concerns related to Blinkit services through voice and non-voice channels.
- Provide accurate information and effective resolutions to customer issues.
- Maintain professional communication and ensure a positive customer experience.
- Follow company guidelines, process standards, and quality parameters.
Eligibility Criteria
- Education: Undergraduate freshers, graduate freshers, and experienced candidates can apply.
- Communication: Excellent verbal and written communication skills are mandatory.
- Candidates must have a customer-focused approach and a willingness to learn.
Job Details
- Working Days: 6 days a week
- Weekly Off: 1 day
- Shift Timings:
- Female candidates: Day shift
- Male candidates: Rotational shifts
- Incentives: Not applicable
- Cab Facility: Not provided
- PF Deduction: No PF deduction, as per the shared salary structure
Important Note
Candidates with excellent communication skills who are comfortable working in a blended customer support process are encouraged to apply.
Interested candidates can share their updated CV to proceed with the recruitment process.
? URGENT HIRING – PRIMARY Research Analyst| US PROCESS
? Location: Noida
? Process: Primary Research Analyst – US Process
? Work Mode: Work From Office
? Salary & Incentives
? In-Hand: ₹18,000 – ₹23,000
? CTC: ₹22,000 – ₹25,000
? Salary will be offered as per interview performance and experience.
? Incentives: Up to ₹50,000 based on individual performance and company terms & conditions.
? Shift Timing
? 6:30 PM – 3:30 AM
? 5 Days Working
? Saturday & Sunday – Fixed Off
? Transport
➡️ One-side drop facility available from the company side.
? Candidate Profile
- Exp and Fresher both are eligible for this grad and undergraduate both can apply for this .
- Excellent English communication skills.
- Comfortable working in a night shift.
- Good customer handling and convincing skills.
- Ability to achieve process targets and performance parameters.
- Candidates comfortable with Work From Office – Noida.
? Job Responsibilities
- Handle customer interactions for the US process.
- Understand customer requirements and provide appropriate solutions.
- Maintain professional communication and customer experience.
- Achieve defined productivity, quality and performance targets.
- Follow company policies, process guidelines and compliance requirements.
- Work effectively toward incentive and performance-based targets.
? Interested candidates can apply through Apna with their updated CV.
Note: Salary, incentives and other benefits are subject to interview performance and company terms & conditions.
? WE'RE HIRING | Customer Support (International Process) ?
? Company: Vertex Group of Companies
? Location: AIHP Cyber Greens 2, Udyog Vihar Phase 3, Sector 20, Gurugram
? Salary:
• Up to ₹27,000 CTC (Experienced)
• Up to ₹25,000 CTC (Freshers)
✅ 5 Days Working ✅ Rotational Shifts & Rotational Week Offs ✅ One-Side Cab (After 8 PM Shift) ✅ ₹10,000 Retention Bonus (After 3 Months)
? Process: G6 Hotels & Motels – Inbound sales
? Contact customers with incomplete hotel bookings, resolve concerns, and help them complete their reservations.
Requirement: Excellent English communication (C1 Level Mandatory).
WE ARE HIRING – Customer Service Executive (Zomato Process)
Position: Customer Service Executive
? Process: Zomato Customer Support (Voice/Chat)
Job Responsibilities:
* Handle customer queries via Voice/Chat.
* Resolve issues related to orders, payments, cancellations, refunds, and deliveries.
* Deliver excellent customer service while maintaining quality standards.
* Escalate unresolved concerns to the relevant team.
Eligibility:
* 12th Pass / Undergraduate / Graduate
* Freshers & Experienced candidates can apply
* Good communication skills in English & Hindi
* Additional regional language proficiency is an advantage:
* Bengali
* Kannada
* Tamil
* Telugu
* Marathi
Salary:
* Freshers: ₹24,000 CTC/month (PF Deduction: ₹3,600)
* Experienced: ₹27,000 CTC/month (PF Deduction: ₹3,600)
Job Details:
* ? Location: Gurgaon
* ? 24×7 Rotational Shifts
* ? 6 Days Working (1 Rotational Week Off)
* ? Growth Opportunities
* ? Friendly Work Environment
*Females will be considered in day shift only*
*Cab allowance for candidates in night shift*
8PM to 10PM - 60₹ per day
10PM to 6AM - 120₹ per day
Hiring: Executive at Livpure! ?
We are looking for motivated candidates to join our team.
Shift Details:
✅ 6 Days Working (Fixed Sunday Off)
✅ 9 Am to 9 PM (Fixed Shift)
✅ 9 Hours login (including 1-hour break)
Salary & Benefits:
? Bonus: ₹10,000 retention bonus after
3 months.
Sales - 26k ctc
Email - 23k ctc
Social media - 27k ctc
? URGENT HIRING – INTERNATIONAL BPO | FINANCIAL SERVICES | TRAVEL
? Location: Work From Office (WFO)
⏰ Joining: Immediate Joiners Preferred
? Benefits: Cab / Transport Allowance / Incentives as per process
? Experience: 6 Months – 1+ Year, depending on the process
We are hiring experienced professionals for multiple international processes. Candidates with relevant domain experience are encouraged to apply.
? 1. Trade Republic – Wealth Management
Position: Wealth Management Executive
Experience: 6+ Months relevant experience
Mandatory: Previous Wealth Management experience
Salary: Up to ₹35,000 CTC
Work Mode: WFO
Joining: Immediate Joiners Preferred
? Benefits: Both-side cab OR transport allowance
Key Responsibilities:
- Handle customer queries related to wealth management products/services.
- Assist customers through calls, email or other applicable channels.
- Resolve customer issues professionally within defined TAT.
- Maintain accurate customer and transaction records.
- Follow process guidelines, compliance requirements and SOPs.
⚠️ Only candidates with relevant Wealth Management experience should apply.
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? 2. PERK – International Travel Process
Position: Travel Process Executive
Experience: 1+ Year International Travel experience
Mandatory: International Travel domain experience
Skills: Voice + Email/Chat
Salary: Up to ₹30,000 CTC / Approx. ₹25,000 In-Hand
Work Mode: WFO
Joining: Immediate Joiners Preferred
? Benefits: Both-side cab OR incentives
Key Responsibilities:
- Handle customer queries related to international travel.
- Assist with bookings, reservations, cancellations and travel-related queries.
- Provide support through voice, email and chat.
- Resolve customer concerns while maintaining service quality.
- Follow process SOPs and meet defined performance parameters.
⚠️ International Travel experience is mandatory.
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? 3. Trade Republic – Chat Process
Position: Customer Service Executive – Chat
Experience: 6+ Months
Mandatory Domain: Banking / Finance / Sales / Insurance + Customer Service
Salary: Up to ₹31,000 CTC / Approx. ₹26,000 In-Hand
Work Mode: WFO
Joining:
Immediate Joiners Preferred
? Benefits: Both-side cab + allowance OR incentives
Key Responsibilities:
- Handle customer queries through chat support.
- Assist customers with banking/financial-service-related queries.
- Provide accurate information and resolution within TAT.
- Maintain excellent customer experience and communication standards.
- Follow compliance, SOPs and quality guidelines.
⚠️ Candidates must have relevant Banking/Finance/Sales/Insurance + Customer Service experience.
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? 4. Trade Republic – SQ / Service Quality
Position: Service Quality / SQ Executive
Experience: 6+ Months in International Banking Domain BPO
Mandatory: International Banking + Taxation experience
Process: Blended – Voice + Chat
Salary: ₹35,000 CTC / Approx. ₹30,000 In-Hand
Work Mode: WFO
Joining: Immediate Joiners Preferred
? Advantages: Both-side cab + allowance OR incentives
Key Responsibilities:
- Monitor and evaluate customer interactions for quality compliance.
- Conduct quality checks for voice and chat interactions.
- Identify process gaps and provide actionable feedback.
- Ensure adherence to SOPs, compliance and taxation-related processes.
- Prepare quality reports and maintain process documentation.
- Support continuous improvement and service quality initiatives.
⚠️ International Banking BPO + Taxation experience is mandatory.
✅ Who Can Apply?
- Candidates with relevant International BPO / Banking / Finance / Travel / Wealth Management experience.
- Excellent communication and customer-handling skills.
- Candidates comfortable with Work From Office.
- Immediate joiners will be preferred.
- Candidates must meet the specific mandatory experience criteria mentioned above.
? Interested candidates can apply through Apna or share their updated CV.
Important: Please mention the process/domain you have experience in while applying.
Hiring Alert: Indigo Airlines Customer Support – Voice Process
Company Name: Aionos
Process Name: Indigo Airlines Customer Support
Job Role: Customer Support Executive
Process Type: International/Domestic Voice Support
Job Location: Sector 142, Noida
Salary Package
- CTC: ₹20,000 – ₹25,000 per annum package equivalent as monthly CTC range? No — ₹20,000–₹25,000 CTC per month.
- In-Hand Salary: ₹18,000 – ₹20,500 per month.
- Salary will depend on interview performance, previous work experience, and the candidate’s last revised salary.
Job Responsibilities
- Handle customer queries related to IndiGo Airlines over voice calls.
- Assist customers with flight bookings, cancellations, rescheduling, refunds, and other travel-related concerns, as per process guidelines.
- Provide accurate information and effective resolutions while maintaining professional communication.
- Ensure customer satisfaction and adhere to quality standards.
Eligibility Criteria
- Candidates with good communication skills are preferred.
- Freshers and experienced candidates may apply, subject to the process requirements.
- Candidates should have a customer-focused approach and be comfortable working in rotational shifts.
Work Schedule
- Working Days: 5 days a week
- Weekly Off: 2 days
- Shift: Rotational shifts for both male and female candidates.
Transportation Facilities
- One-Side Cab: Available within a 30 km radius of the office.
- Shuttle Facility: One-side shuttle service available between Botanical Garden Metro Station and the office.
Job Highlights
- Airline customer support opportunity.
- Five-day working schedule with two weekly offs.
- Transportation support available as specified above.
- Competitive salary based on experience and interview performance.
Interested candidates can share their updated CV to proceed with the recruitment process.
📌 Customer Care Executive (Gurugram)
🏢 Skill Raise Solutions
📍 Gurugram