To attend the guests courteously with warmth and deal promptly with their room reservations and related queries, and also deal with information requirements, messages and mail if any

DUTIES AND RESPONSIBILITIES

Deliver excellent customer service to all guests

Handle check-in and check-out efficiently

Answer calls and respond to inquiries politely

Provide accurate information about hotel services and local attractions

Maintain guest records and ensure data accuracy

Handle cash transactions and billing procedures

Manage room bookings and reservations

Coordinate with housekeeping and other departments

Monitor guest safety and report issues when needed

Follow company policies, procedures, and standards

Ensure smooth shift handovers

Attend training sessions and meetings regularly

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Guest Service Associate (Chennai)
🏢 East India Hotels (EIH)
📍 Chennai