Customer Support Engineer (Chennai)

Customer Support Engineer (Chennai)

13 Oct
|
Movate Technologies
|
Chennai

13 Oct

Movate Technologies

Chennai

Roles and Responsibilities

- Provide exceptional customer support through phone calls, emails, and chats to resolve customer queries and concerns.

- Handle international voice process calls with a focus on providing excellent customer service.

- Utilize strong communication skills to effectively address customer issues and escalate when necessary.

- Maintain accurate records of all interactions with customers using CRM software.

- Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction.

Desired Candidate Profile

- Excellent communication skills for handling international voice process calls.

- Ability to work in a fast-paced environment with multiple priorities simultaneously.

- Robust problem-solving skills for resolving customer complaints efficiently.

- Proficiency in CRM software for maintaining accurate records.

📌 Customer Support Engineer (Chennai)
🏢 Movate Technologies
📍 Chennai

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