1.Establishing and maintaining appropriate customer

services procedures and standards based on the

agreement/ SOW/ SLA

2. Interfaces with customers and resolves problems

3. Evaluating support services, identifying needs, anticipating

problems and developing corrective action plans

4. Providing operation advice and recommendations to

higher management

5. Knowledge of budgeting, cost estimating and fiscal

management principles and procedures

6. Planning, developing and coordinating a program of

planned, preventive maintenance for Office workforce &

office equipment

7. Overseeing the maintenance and control of facilities

management records

8. Overseeing the office HK Material inventory, rental, repair

and maintenance

9. Coordinates building security and regular maintenance

and repair services.

10. Coordinates with various vendors and suppliers

11. Preparing MIS/KPI/MMR reports for all sites/floors under





his control

12. Overseeing the office services needed to support

department operations

13. Implementing Efficiency Standards

14. Maintain discipline and quality of work by all staff

15. Responsible for overall safety and security at site

16. Coordinate with Site FM/ AFM for day-to-day BU operation

17. Briefs, guides and mentors the supervisory and

managerial staff below him/her.

18. An exemplary team leader with robust team building and

sustaining skills

19. Conducting TBT, site audit on regular basis

20. Preparation of IR and submission on TAT

21. Should conduct daily site walkaround, and documents

should be maintained.

22. Oversee the Pantry operations

23. Knowledge of statutory compliance

📌 Technical Facility Executive (Chennai)
🏢 ISS India
📍 Chennai