- Supervise daily restaurant operations and staff activities.
- Ensure excellent customer service and guest satisfaction.
- Assign duties and prepare staff duty rosters.
- Train, guide, and monitor restaurant employees.
- Handle customer complaints and resolve issues professionally.
- Ensure food and beverages are served according to quality standards.
- Monitor cleanliness, hygiene, and safety standards.
- Coordinate with the kitchen team for smooth and timely service.
- Check stock levels and assist with inventory control.
- Monitor cash handling, billing, and closing procedures.
- Ensure staff follow company policies and restaurant SOPs.
- Assist the Restaurant Manager in achieving sales and operational targets.
- Prepare daily reports and communicate operational issues to management.
- COMMUNICATION SKILLS The candidate should be able to speak Hindi and Good English.
- The candidate should be able to represent his menu & Services to Customers.
Required
- Skills & QualificationsPrevious experience in restaurant or hospitality operations.
- Good leadership and team management skills.
- Excellent communication and customer service skills.
- Knowledge of food safety and hygiene standards.
- Ability to work under pressure in a fast-paced environment.
- Basic knowledge of billing, POS systems, and inventory management.
- Versatile to work shifts, weekends, and holidays.