- Contact customers via phone, email, or in person to collect overdue payments
- Follow up on outstanding invoices and negotiate payment plans when required
- Maintain accurate records of customer interactions and payment status
- Monitor aging reports and prioritize high-risk accounts
- Resolve customer queries related to billing and payment discrepancies
- Coordinate with internal teams (sales, finance, legal) for dispute resolution
- Ensure compliance with company policies and applicable collection laws
- Achieve monthly collection targets and reduce delinquency ratios
- Escalate non-responsive or high-risk accounts as per escalation matrix.
📌 Collection Executive (New Delhi)
🏢 Fluxusforge Private
📍 New Delhi
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