Roles Responsibilitiesrocess HR transactions which may include:

- Employment data changes - Position Creation Mapping, Transfers, Promotions, Terminations/Retirements,
International Transfers, Pre-Payroll, Generate Audit reports, Manage Control documents process, Leave and
attendance transactions. Changes in Employee Situations e.g. Reclassifications, Active to Inactive, Full
time/Part-Time and vice versa.

- Data Management Reporting - Maintain accurate employee records in SAP Employee Central (EC) Success
factors (SF), Generate audit compliance report and ensure proper documentation and control of HR data
changes

- Ticket Incident Manager - Handle HR related queries and incidents using the ticketing system (Service Now),
ensuring timely resolution with solid focus on customer satisfaction, track, update and close ticket within
defined SLAs

- Stakeholder Service Excellence - Deliver high-quality HR operational support to global stakeholders, maintain
strong communication and customer centric approach, collaborate with internal teams to resolve data
discrepancies efficiently.
Skill/Experience Requirements
Educational RequirementBCom
Preferred SkillsHRO
Service LineBPO Service Line

📌 Process Specialist (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru