Senior Executive Operations

Experience: 25 years | Function: Sort Center / Warehouse Operations

Role Overview
Responsible for managing shift-level sort center operations, ensuring shipment movement, SLA adherence, team productivity, quality, safety, and operational efficiency.

Key Responsibilities

- Manage end-to-end shift operations, including inbound, outbound, sortation, staging, and dispatch.
- Ensure shipment processing and sortation are completed within defined SLAs and TATs.
- Lead and motivate associates, shift leads, and line-haul support teams.
- Conduct daily briefings, manage manpower allocation, and optimize resources based on volume.
- Monitor productivity, throughput, TAT, SLA, and operational KPIs and drive corrective actions.
- Identify process gaps and implement Lean, Kaizen, and 5S initiatives to improve efficiency.
- Ensure optimal utilization of sortation equipment and automation systems.
- Ensure adherence to SOPs, quality standards, safety protocols, and audit requirements.
- Conduct operational audits and support RCA and corrective/preventive actions.
- Coordinate with Transportation, Customer Service, Inventory, HR,



and external vendors.
- Handle operational escalations and resolve bottlenecks to ensure business continuity.
- Prepare daily/weekly MIS, incident reports, and performance dashboards.
- Present operational performance, key gaps, and action plans to management.

Key Skills

- Sort Center / Warehouse / Logistics Operations
- Team Shift Management
- Manpower Planning
- KPI, MIS Data Analysis
- SLA / TAT Management
- Lean, Kaizen 5S
- Quality, Safety Compliance
- Stakeholder Escalation Management
- Robust communication and problem-solving skills

Preferred Experience

- 25 years of experience in sort center, warehouse, logistics, e-commerce, or supply chain operations.
- Experience in team handling and shift operations preferred.
- Willingness to work in rotational shifts.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Executive - Operations (Bhiwani)
🏢 Mahindra Logistics
📍 Bhiwani