Roles, Responsibilities and Authorities :

- Create systems and processes to ensure product quality. These include in-coming, in process, Final / firewall quality plans, customer end quality inputs, PPAP requirements, etc.,
- Educate production and quality personnel on all the product, process, and system Quality requirements
- Support Purchase departments to identify the right suppliers by conducting audit and providing necessary supplier improvement corrective actions
- Review incoming materials acceptance status and take necessary actions to improve parts quality received from the suppliers and subcontractors
- Raise / Approve debit notes wherever applicable in terms of in-coming, in process and final inspection outcomes
- Ensure setup approvals done for all the processes before start of production. First off and last off inspection to be ensured
- Review in process inspection reports and take necessary actions to improve the process in coordination with Production, Maintenance and NPD team
- Ensure core testing requirements like leak test is done for all the products by the respective inspectors
- Review Final / Firewall inspection reports and take necessary actions to improve the process and product quality
- Display trend charts / X-Bar - R charts / P Charts to communicate the effectiveness of the quality systems
- Review customer end PPM, RMN, CPI, etc., on daily basis and take necessary corrective actions to improve the same
- Address customer quality concerns then and there so that customer delight is ensured
- Wherever applicable,



use systematic problem-solving approaches such as 8D methodology to involve people to identify the root causes and implementing the right corrective actions
- Ensure the corrective actions implemented are mistake proof. Review all the mistake proof systems applied periodically and ensure their effectiveness
- Identify all the Measuring and Monitoring devices required to ensure product and process quality. The maintenance and calibration of these devices to be ensured
- Review data on process rework, repair, and rejections. Ensure rework, repair and rejections are properly accounted. Evaluate the same on daily basis.
- Take necessary corrective actions to reduce rework, repair, and rejections
- Review Cost of Poor Quality on daily basis and take necessary actions to reduce the same
- Have control on Non-conforming products / parts disposition. Ensure these parts are not mixed up with accepted parts.
- Ensure necessary identification and traceability of the products / parts is practiced throughout the process
- Promote continual improvement throughout the process.
- Participate in daily line meetings and provide necessary input to improve the product and process quality
- Create awareness among all the employees about all the customer concerns
- Focus on Quality department Key Performance Indicators and take actions towards achieving the same
- Update Management Information System on daily basis and send to top Management for review
- Prepare monthly Management Review Meeting presentations and update the top management
- Update Quality In charge checklist on daily basis

📌 Quality Line Lead (Hosur)
🏢 SP Pipe
📍 Hosur