- Handle inbound and outbound customer calls related to two-wheeler loans.
- Assist customers with loan applications, documentation, disbursement, repayment, and account-related queries.
- Explain loan terms, repayment schedules, interest rates, charges, and applicable processes.
- Resolve customer complaints and service requests within defined timelines.
- Follow up on pending documents, payments, and other customer requirements.
- Coordinate with sales, credit, operations, collections, and other internal teams for issue resolution.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Executive - Two Wheeler Loans (Bengaluru)
🏢 Tata Capital
📍 Bengaluru
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