Provide customer support through s, s, or chats to resolve customer queries and concerns.
Handle domestic voice processes for various clients across different industries.
Process incoming customer requests in a timely and efficient manner.
Maintain accurate records of all interactions with customers using CRM software.
Escalate complex issues to senior team members or supervisors when necessary.
Desired Candidate Profile
1-6 years of experience in BPO/ Centre workplace with exposure to Inbound process (domestic).
Strong communication skills in Hindi language with excellent verbal and written English proficiency.
Ability to work on rotational shifts including night shifts as per business requirements.
📌 Domestic Customer Support Executive (Bengaluru)
🏢 Wroots Global
📍 Bengaluru
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