- Handle customer inquiries via email, chat, or social media platforms in a timely and professional manner.
- Resolve customer complaints and issues through effective communication and problem-solving skills.
- Provide accurate information on products/services to customers based on their queries.
- Escalate complex issues to senior team members when necessary.
Job Requirements :
- 0-9 years of experience in BPO/Call Centre environment with a focus on non-voice processes (email/chat).
- Excellent written communication skills for handling emails, chats, and other digital channels.
- Ability to work in a fast-paced setting with multiple priorities simultaneously.
📌 Customer Support Executive (Bengaluru)
🏢 IntouchCX
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.