Key Responsibilities

- Design, implement, maintain, and support site IT infrastructure, systems, applications, and end-user devices.
- Monitor system performance and availability to ensure reliable operation of business-critical and GxP computerized systems.
- Troubleshoot hardware, software, network, database, interface, and application-related issues.
- Manage integration of computerized systems with IT infrastructure, databases, interfaces, and reporting applications.
- Administer user accounts, access privileges, and periodic access reviews in accordance with approved procedures.
- Implement and maintain cybersecurity controls, including endpoint protection, patching, vulnerability remediation, and system hardening.
- Monitor system backups and support restoration testing, disaster recovery, and business continuity activities.
- Ensure IT systems comply with GMP, data integrity principles, including ALCOA+, and applicable regulatory requirements.
- Provide technical support for the site GxP computerized systems validation program.
- Ensure validated computerized systems remain in a controlled state throughout their lifecycle.
- Review validation protocols, reports, QMS records,



technical documents, and other system-related deliverables.
- Initiate, assess, and support timely closure of IT-related change controls, deviations, incidents, investigations, and CAPAs.
- Perform technical investigations and root cause analysis for system failures, recurring incidents, and compliance gaps.
- Maintain IT SOPs, work instructions, system inventories, configuration records, licenses, and technical documentation.
- Support internal audits, customer audits, regulatory inspections, self-inspections, and associated remediation activities.
- Coordinate with Production, QA, QC, Engineering, Automation, CSV, Information Security, Corporate IT, and external vendors.
- Support system upgrades, technology assessments, proof-of-concept initiatives, and digital transformation projects.
- Provide technical support and training to users and cross-functional team members on IT systems, cybersecurity, and data integrity requirements.
- Ensure timely completion of assigned IT operational, compliance, project, audit, and QMS action items.

📌 Assistant Manager (Hosur)
🏢 Viatris
📍 Hosur