We are hiring for VOIP Network Engineer.

Job Description:

Mandatory Requirements:

- Prior contact center experience - EMEA/NAM (handling inbound calls/chats).
- Excellent written and verbal communication skills in English.
- Basic knowledge of VoIP Setup, Basic Networking knowledge, and basic experience in Windows and macOS.

Technical Knowledge Requirements:

- Moderate understanding of networking fundamentals, including:
- Packet Switching
- VoIP protocols (H323, SIP, RTP)
- OSI Model
- MAC Addressing and Subnetting
- TCP/IP, DNS
- Networking tools such as Ping/Traceroute, DHCP, Telnet
- Basic Routing Concepts
- Good understanding of VoIP technologies, networking, and telecommunications.
- Explicit knowledge of how VoIP calls are connected and terminated
- Understanding the role of SIP in VoIP call setup and management

Additional Competencies:





- Basic knowledge of SaaS products.
- Experience conducting screen-sharing sessions to assist customers with setup and troubleshooting.
- Familiarity with Salesforce Service Cloud (or similar CRM systems), Knowledge Base systems, and Customer Portals for case management.
- Certifications in CCNA/CCNP are an added advantage.

Interested candidates , please share updated resume to [email protected] along with below details.

Name:

Contact Number:

Mail ID:

Years of experience:

Current location:

Preferrable location:

Current CTC:

Expected CTC:

Notice Period:

Note : We are looking for Immediate joiners.

📌 VOIP Network Engineer-Bangalore (Bengaluru)
🏢 Movate Technologies
📍 Bengaluru