- Handle customer inquiries, resolve issues, and provide solutions via phone calls.
- Process transactions, update records, and maintain accurate documentation.
- Collaborate with team members to achieve sales targets and improve overall performance.
- Provide excellent customer service by responding promptly to customers' needs.
Job Requirements :
- 0-3 years of experience in BPO or call center environment.
- Excellent communication skills in English language (spoken).
- Solid problem-solving skills with attention to detail.
- Ability to work on an inbound process for financial services industry.
📌 Customer Service Representative (Mangalore)
🏢 GlowTouch
📍 Mangalore
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