- Excellent Communication/ Writen Skills in English.
- Freshers and Experienced are welcome to apply!
- Immediate joiners only.
Job Description:
As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer s from international clients, providing effective and productive solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.
Key Responsibilities:
- Handle inbound queries from customers in a professional and friendly manner.
-Identify and resolve customer complaints by providing timely solutions.
-Maintain a high level of customer satisfaction by addressing inquiries promptly.
-Meet individual and team performance metrics, including handling time, customer satisfaction, and issue resolution.
-Work collaboratively with cross-functional teams to resolve escalated issues.
- Work Location: Bangalore
- Shifts: General & Rotational Shift (5 days work2 days off)
- Immediate Joiners Only!
- Candidate Who are in Bangalore are Only preferred.
📌 Customer Support Executive (Bengaluru)
🏢 Wroots Global
📍 Bengaluru
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