Job Description

Job Title: Customer Support Executive

Job Summary:

We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for assisting customers, resolving queries, and ensuring a positive customer experience through, or chat support.

Key Responsibilities:

Handle customer inquiries via, and chat in a timely and professional manner.Resolve customer complaints and provide appropriate solutions.Provide accurate information about products, services, and company policies.Maintain detailed records of customer interactions and transactions.Follow up with customers to ensure issues are resolved.Work closely with internal teams to improve customer satisfaction.Meet individual and team performance targets.

Requirements:





Bachelors degree or equivalent experience.Strong communication and interpersonal skills.Good problem-solving and multitasking abilities.Basic computer knowledge and familiarity with CRM tools is a plus.Ability to handle customer issues with patience and professionalism.

Preferred Skills:

Prior experience in customer service or support roles.Ability to work in a fast-paced workplace.Strong listening and conflict resolution skills.

Benefits:

Competitive salaryTraining and career growth opportunitiesFriendly and supportive work environment

Requirements:

12th,Any graduate

Fresher and experiance

Hindi

Day shift.

📌 Customer Support Executive (Bengaluru)
🏢 Wroots Global
📍 Bengaluru