Experience: 0–2 Years
Working Days: 6 Days (Rotational Week-offs)

Job Responsibilities:

- Respond to customer inquiries via calls, emails, and other communication channels.
- Resolve customer complaints in a qualified and timely manner.
- Process orders, applications, requests, and modifications.
- Maintain records of customer interactions and transactions.
- Coordinate with internal teams to ensure prompt issue resolution.
- Provide accurate information and support to customers.
- Ensure high levels of customer satisfaction.

Requirements:

- Bachelor's degree in any discipline.
- Strong verbal and written communication skills.
- Ability to handle customer concerns calmly and professionally.
- Good listening and problem-solving skills.
- Basic knowledge of CRM systems is preferred.
- Ability to multitask and manage time effectively.
- Customer-focused attitude with a willingness to go the extra mile.

Pay: ₹22,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Customer Support Specialist (Gurugram)
🏢 Glovista Wellness
📍 Gurugram