- SAP knowledge for Customer Demand Planning. (Working with SAP-SD Module)
- Creating scheduling agreement in SAP and ensuring delivery quantities are correct.
- Daily Co-ordinate with Automotive OEM Customer for Firm & Forecast demand and deliveries.
- Co-ordinate with MRP PP & Production for on time part availability.
- Co-ordinate with logistic partners to ensure timely delivery to customer. (Domestic & Export)
- Managing and monitoring the customer's requirements, incl. any fluctuations in their requirements.
- Processing customer complaints relating to issues with the logistics service.
- Handle Customer portal to pullout the requirements as defined by Customer.
- Monitor customer delivery performance.
- Check daily releases of EDI customer & ensure deliveries accordingly.