Senior QA Engineer
At Sangoma, we're looking for a Senior QA Engineer who is passionate about delivering high-quality software and exceptional customer experiences. In this role, you'll play a critical part in ensuring the quality, reliability, scalability, security, and performance of our cloud communications platforms and frontend applications.
You'll work closely with Software Engineering, Product Management, DevOps, Technical Support, and fellow QA engineers throughout the software development lifecycle. As a senior member of the QA team, you'll take ownership of quality for assigned products and features, contribute to test automation and QA strategy, mentor junior team members, and help drive continuous improvements in testing practices and product quality.
Responsibilities
• Design, develop, and maintain comprehensive test plans, test cases, test scenarios, and QA strategies for UCaaS, CCaaS, web, and frontend applications.
• Develop, maintain, and execute automated tests to expand regression coverage and improve testing efficiency.
• Execute functional, regression, integration,



system, API, compatibility, performance, and end-to-end testing.
• Collaborate with Engineering, Product Management, DevOps, and Technical Support to identify, reproduce, troubleshoot, and resolve software defects and customer-reported issues.
• Analyze application behavior, logs, network traffic, and SIP traces to identify root causes and validate fixes.
• Test REST APIs and backend services, including validation of data, integrations, error handling, and system behavior.
• Verify current features, enhancements, and bug fixes to ensure they meet functional, technical, usability, and quality requirements.
• Participate in Agile ceremonies, including sprint planning, backlog refinement, sprint reviews, retrospectives, and release readiness activities.
• Identify quality risks early in the development lifecycle and recommend appropriate testing strategies and mitigation plans.
• Contribute

📌 Senior QA Engineer (Bengaluru)
🏢 Sangoma
📍 Bengaluru