Relationship Manager –NPCI
Digital Payments Business

Location: Mumbai /
Pan-India

Department: Cards &
Digital Payments

Role Overview
The Relationship Manager
will be responsible for managing and growing strategic partnerships with
issuing and acquiring banks to drive adoption and growth of NPCI’s Digital
payment products UPI, IMPS, AEPS, NFS, Card Acquiring, Debit card & RuPay Credit
Card. The role requires solid stakeholder management, deep domain expertise in
non cards payments and credit cards, acquiring business, and payment solutions,
along with a sharp understanding of the digital payments’ ecosystem. The role
demands ownership of go-to-market strategies, Business growth, and data-driven
decision-making through cross-functional collaboration.

Key Responsibilities
· Build,
nurture, and manage strategic relationships with partner banks and key
stakeholders across the digital payment’s ecosystem.

· Engage
with senior management at partner banks through structured reviews, governance
meetings, and executive interactions.

· Own
business growth targets,



monthly tracking, and portfolio expansion across NPCI
digital payment products and RuPay credit cards.

· Demonstrate
strong P&L; understanding, contribute to business strategy, commercial
frameworks, and incentive structures.

· Deep
product understanding of digital payment solutions (UPI, Cards, Acquiring,
etc.) with the ability to drive product adoption

· Identify
growth opportunities across banks/partners through market insights and
competitive analysis; drive GTM strategy, support launch of new
products/use-cases, and scale market share of NPCI digital payment products

· Lead
end-to-end execution of credit programs, commercial deals, incentive campaigns,
and activation initiatives.

· Strong
techno-functional understanding of payment systems, technology integration, and
end-to-end payment architecture; capable of driving seamless product
implementation, managing partner integrations, and resolving challe

📌 Senior Associate Relationship Management (India)
🏢 National Payments Corporation Of India (NPCI)
📍 India