Description

• End to end HR Shared Services transactional activities • Deliver a quality and professional service to all internal customers and stakeholders • Follow Standard Operating Procedures to ensure high quality and consistent service delivery • Collect and cleanse data to populate management reporting systems • Good interpersonal skills as the resource will be interacting with the stakeholders • Sound domain knowledge required in terms of process deliverables • Ability to get into detailing of the process and have an eye for detail • Manage and respond to HR inquiries from employees and managers; Process employee data changes accurately and in a timely manner; Administer HR transactions such as new hires, terminations, and promotions; Maintain employee records and ensure data integrity; Assist in benefits administration and support open enrollment processes; Collaborate with HR Business Partners and other teams to resolve complex HR issues; Ensure compliance with HR policies and procedures; Contribute to continuous improvement of HR Shared Services processes and systems.

Qualifications

Bachelors - HR/Industrial Relations, Bachelors - Human Resource Management, Bachelors - Psychology, Masters - Business Administration, Masters - Human Resource Management

Certifications

Professional in Human Resources (PHR) - Symbiosis Instute of Distant Learning Symbiosis Instute of Distant Learning, Senior Skilled in Human Resources (SPHR) - Human Resource Certification Institute (HRCI)Human Resource Certification Institute (HRCI), SHRM-SCP - Society for Human Resource Management (SHRM)Society for Human Resource Management (SHRM)

Required Skills

Employee Experience, Employee Lifecycle Management, Exit Management, HR Reporting, Human Resources Operations, Oracle HR Help Desk, Oracle Redwood,



Query Manager

Language

English (Required)

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

HR Shared Services

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Specialist - HR Shared Services 4B (India)
🏢 1401 Genpact India
📍 India