Role Overview & Purpose:

Responsibility & Accountability

Ensure Sales Force CRM Effectiveness

- Implement standardized systems, tools, analytics, performance dashboards and quantitative and qualitative KPIs for sales across the different regions.
- Establish appropriate metrics to monitor and support flawless execution.
- Work with Regional Marketing and Regional Service to ensure full alignment with Sales Cadence.
- With Sales Leadership, set the context and commercial parameters to ensure day to day escalations are handled promptly through the regions.
- Sales Campaign support

Lead on Commercial Business Planning & Performance Feedback:

- Data & information support
- Sales Projection
- Demand Planning
- Drive area monthly Commercial Management Processes to ensure establishment of “one set of numbers”.
- Report on month-to-month changes in business and market dynamics, outlining potential opportunities and vulnerabilities.
- Identify opportunities to increase demand for our products together with the manager (close collaboration with marketing).
- Act as subject matter expert in our CRM softwares.

Training and Development of Strategic Capabilities:





- Work with Commercial Business Operations Team in Region and Sales Operation Teams in country/Region level to identify process or learning gaps.
- In turn work with relevant stakeholders to identify improvement plans.
- Define key competencies for the various functions
- Drive periodical assessment of competencies on individual employee / job functions.

Person Requirements:

- This role requires a solid commercial leader with rounded experience in a complex organisation.
- An approachable influencer, with the instinct to improve the current situation through people engagement & development.
- Process oriented, with strong planning and organisational skills.
- Global travel is expected to be up to 35% of the time.

Knowledge Skills, and Experience:

- Background in the electrical industry of 7+ years.
- Sales leadership experience minimum of 5 years is a must.
- Excellent project management capabilities.
- Bachelor or Masters’ Degree.
- A fluent speaker and writer of business English.
- Male candidate preferred.

📌 Commercial Excellence Leader (CEL) - MNC Manufacturing Company (India)
🏢 RiverForest Connections Private
📍 India