Company Description
Gemius is an independent integrated marketing agency specializing in brand strategy and creative marketing for growth-focused businesses. For over a decade, the agency has partnered with experienced entrepreneurs and business leaders to transform businesses from known names into standout brands. Gemius works at the intersection of strategy, creativity, and digital growth, offering services such as brand strategy, creative development and content production, digital growth, influencer marketing, and media buying and planning. The team collaborates with clients across diverse sectors including lifestyle, garments and beauty, entertainment, hospitality, nutrition and FMCG, real estate, healthcare, IT and SaaS, and financial services. Joining Gemius means contributing to brand discovery and supporting ambitious businesses ready to expand and evolve.

Role Description
This is a full-time on-site role for a Client Servicing Manager based in Surat. The Client Servicing Manager will be responsible for managing day-to-day client interactions, understanding client objectives,



and ensuring that agency deliverables meet expectations and timelines. Responsibilities include coordinating with internal teams across strategy, creative, and digital to translate client briefs into actionable plans, overseeing ongoing campaigns, and preparing performance reports and presentations. The role involves proactively identifying opportunities to add value for clients, resolving issues, and maintaining high levels of client satisfaction. The Client Servicing Manager will also support recent business initiatives by contributing to proposals, pitches, and relationship-building activities.

Qualifications
• Candidates should possess strong Client Services and Client Relations skills to manage accounts, build long-term relationships, and act as a trusted partner to clients.
• Candidates should possess a focus on Customer Satisfaction and Customer Service to ensure a positive clien

📌 Client Servicing Manager (Surat)
🏢 Gemius
📍 Surat