Salesforce Technical Consultants deliver solutions that transform our customers' businesses and their customers' experiences. This role involves working with teams to discover, design, code, and deploy Salesforce Platform solutions using AI-powered tools and methodologies. 75% of this role involves programming, using Apex (Salesforce's Java-like language), JavaScript, and other development languages and tools — increasingly augmented by AI-assisted development.
The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. They proactively apply AI tools to accelerate delivery, improve code quality, and drive better business outcomes. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution.
YOUR IMPACT: Responsibilities
• Programming solutions in Salesforce's Apex programming language,
JavaScript, Lightning Web Component Framework and JS Frameworks with API integrations to cloud and back-office systems
• Developing, optimizing and deploying Salesforce applications — leveraging AI-assisted development tools (e.g., Einstein for Developers, Cursor, Claude) to improve speed and quality
• Designing and implementing Agentforce and AI-native solutions, including LLM flows, Einstein models, and agentic automation
• Demonstrating key Salesforce AI capabilities and features to clients, translating technical value into business outcomes
• Learn and use Salesforce's Services team best practices, including AI delivery standards and prompt governance
• Help clients consistently meet/exceed goals and metrics
• Contribute to customer success through front and back-end solution development and release management
• Deliver high customer satisfaction (CSAT)
• Continued skilled gro